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"Friendly staff and close to airport."

"It was a wonderful stay at sapphire Clean and comfortable Receptionist were always willing to assist Breakfast was good It’s worth to stay and will visit again "

"Very close to the airport, after contacting the hotel, the hotel sent a car to the airport to pick up the plane, the hotel is relatively new, the room is clean and comfortable, and the service is good. The bathroom is a bit smelly."

"I had an absolutely wonderful stay! The staff were so warm and welcoming, the breakfast was delicious, and the central location with plenty of eateries around. It was exceptional value for money."

"When entertaining customers, it's all about customer satisfaction! The overall hygiene is clean and the facilities are tidy. Customers have stayed for many consecutive days and have not asked to change hotels! The hotel customer service is also warm and thoughtful!"

"I can’t say enough good things about this hotel. Well located - service was great and they also have a great breakfast plus an airport shuttle highly recommend"

"The hotel facilities and environment are pretty good in Ethiopia. I stayed in a twin room with my colleagues from the company. It felt similar to the 200-yuan express hotel in China. Laundry was very cheap. The front desk and cleaning staff were quite enthusiastic. The breakfast was also good. The security staff were also very enthusiastic. But you could hear the barking of the dog in the bungalow next door at night. Haha. There is free airport pick-up and drop-off service. Overall, I can give it 80 points"

"A Deeply Disappointing and Unacceptable Experience at Skylight Hotel I stayed in a mini suite at Skylight Hotel, and I was shocked by how terrible the experience turned out to be. The staff were rude, impatient, and made me feel completely unwelcome from the moment I arrived. For the high price I paid, I expected decent service – instead, I was treated with disrespect and inflexibility. Friends and family who came to visit me were not even allowed to come up to my room. I wasn’t trying to throw a party – just to see my loved ones for a short visit – and even that was forbidden. The hotel felt more like a guarded facility than a place of hospitality. Worse still, the treatment I received clearly depended on the color of my skin. White guests were treated with smiles, courtesy, and flexibility. I, on the other hand, was made to feel like I didn’t belong there. It was blatant discrimination, and I will not stay silent about it. I had originally planned to extend my stay for three more nights, but after one evening, I made the immediate decision to leave. I’ve stayed at many hotels, and this was by far the worst service I’ve ever received. Skylight Hotel should be ashamed. I will never return – and I strongly advise others to think twice before booking here."